Chic & Sweet Designer Jewelry shipping policy

Shipping Info, Payments, & Return Policy

FREE SHIPPING in The United States! We ship ALL web orders

USPS First Class Rate FREE...

within the lower 48 states. Alaska & Hawaii are subject to shipping fees.

Your Purchase is Made-To-Order:

*Orders take 1-3 weeks from purchase date, depending on the order size, if you need it sooner

please email me or send a note at your shopping cart check out.

*Custom orders may take longer to complete & ship out.

(Wholesale & International Orders pay shipping - see below for details & pricing.)

RETURN POLICY:

*Yes RETURNS are accepted, but please read the details first:

*We will be more than happy to make an exchange or give a credit for any items purchased from Chic & Sweet within the return policy guidelines below.....

Refunds:

The item(s) MUST be returned to Chic & Sweet within 30 days of receiving your item(s).

*Item(s) returned must be in the original unworn condition.

*After 30 days a re-stocking fee may incur.(see below)

*Custom designed RETURNS always have a 30% re-stocking fee.(see below)

About Re-Stock Fees:

*Only custom made jewelry always has a 30% re-stocking fee - based from the original purchase amount. Please note, re-sale on this type of return is difficult for us, but we want to live up to the satisfaction of our customers & be a successful business.

*Fees After 30 days:

Returned items received after 30 days are subject to 50% restock fee. (Under certain circumstances these fees may be waived, please contact us first.)

Shipping Instructions:

-Ship prepaid postage (COD'S are not accepted), it's always good to add extra insurance & delivery confirmation, securely wrap item with tissue or bubble wrap in a padded envelope or a small box.

*Include your Name, Address, Phone# & Reason for return.

*The following shipping couriers are recommended:

FedEx, UPS, USPS, or DHL

*Returns must be in original unworn condition.

*Buyer pays for shipping on returns & exchanges.

US Postal SHIPPING RATES

*Shipping quotes are subject to change at any time.

**These are estimates only, rates may vary**

United States Priority (Optional) up to 5lbs

Priority Mail (insured) - Delivery in an average of 2-3 days.

Weight Cost

1 -2 lbs $6.50

3 - 4 lbs $6.50 - $11.00

United States Express/Overnight (Optional)

Express Mail - Next day delivery to many locations, guaranteed.

Weight Cost

1-2 lbs $16.50 - 20.00

3 - 4 lbs $25.00 - 30.00

International Shipping Procedure & Details:

**please read, very important**

Read this only if your country is not listed at the PAYPAL checkout cart shipping options:

*After you have placed your order, you will be billed separately for shipping.

Chic & Sweet will email you a second PayPal invoice only for international shipping fees.

1) First payment is your initial website order

2) A Second invoice will be emailed to you via PayPal for shipping costs

International packages are sent USPS International. Chic & Sweet will not be held responsible for undelivered packages.) It is very important you fill in the correct address information on the PayPal website.

Customs fees, import duties, or taxes may be levied by the receiving country. These charges are the responsibility of the buyer. For more information on your country & customs policies, you may contact your local customs office. Please note that the Postal Service does not deliver to all countries. I will contact you via email if there is a problem.

For Special Request Shipping Options:

If you prefer to ship Global Express Mail or International Priority Insured, email us after you place your through the website.

You may email me prior to placing your order and I will confirm your shipping details. cyndi@chicandsweet.com

Thank you, your business is very important to us here at Chic & Sweet!

Thank you!

We value & respect your business here at Chic & Sweet Jewelry.

Please contact us for any questions or concerns regarding the shipping

policies, as well as any general questions regarding this website. We want to provide you with the best customer service!

Gift Certificates

Additional Shipping Services & Insurance

Postal Shipping fees are required on orders requesting UPS 2nd day, 3rd day, FED EX, PRIORITY, Overnight, International - a separate Paypal billing invoice will be emailed to you. Upon payment of invoice, your purchase will be shipped

Insurance - If you'd like your goods insured, upon request.

Additional 2.00 per item

INTERNATIONAL / Priority Mail International Rates

6 - 10 business day delivery

*price & ship time will vary with each country*

(Free $100.00 USD Insurance Coverage)

weight / Cost

.5 - 1 lbs $15.00 - 21.00 USD

2 lbs $25.00 USD

INTERNATIONAL / Priority Mail Flat Rate Box up to 20 lbs

6 - 10 business day delivery

*price & ship time will vary with each country*